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Community Guidelines

Our community guidelines are designed to ensure a positive, safe, and fair experience for all Park Rabbit users. By following these guidelines, we can create a trustworthy and efficient parking ecosystem together.

1. Spot Sharing Guidelines

Best Practices

  • Accurately describe your parking spot's location and features
  • Keep your spot availability calendar up to date
  • Respond promptly to booking requests
  • Ensure your spot is clean and accessible
  • Provide clear instructions for accessing the spot

2. User Behavior

Do's

  • • Be respectful and courteous
  • • Communicate clearly and promptly
  • • Follow parking spot rules
  • • Leave spots clean and undamaged
  • • Report issues immediately

Don'ts

  • • No false spot listings
  • • No unauthorized access
  • • No inappropriate behavior
  • • No spot blocking
  • • No harassment of other users

3. Carrot System Rules

Fair Usage

  • Carrots are earned through legitimate spot sharing
  • No artificial inflation of carrot earnings
  • Carrots are non-transferable between accounts
  • Carrots expire after 12 months of inactivity
  • Report any suspicious carrot-related activities

4. Safety & Security

Personal Safety

  • • Meet in well-lit areas
  • • Use in-app messaging
  • • Verify user profiles
  • • Report suspicious activity
  • • Keep personal info private

Vehicle Security

  • • Lock your vehicle
  • • Remove valuables
  • • Park legally
  • • Follow local regulations
  • • Use secure parking spots

5. Dispute Resolution

Handling Issues

  • Contact support immediately for any issues
  • Provide clear documentation of problems
  • Be honest in your reports
  • Allow time for investigation
  • Follow the resolution process

6. Community Support

We're here to help! If you have any questions about these guidelines or need assistance, our support team is available 24/7.

Contact Support

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