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Report an Issue

We're here to help! Use this form to report any issues you're experiencing with Park Rabbit. Our support team will review your report and get back to you as soon as possible.

1. Report Categories

Technical Issues

  • • App not working
  • • Login problems
  • • Payment issues
  • • Booking errors

User Experience

  • • Spot availability
  • • Navigation problems
  • • Feature requests
  • • UI/UX concerns

2. Safety & Security

Safety Concerns

  • Spot safety issues
  • User behavior concerns
  • Property damage
  • Security incidents

Privacy Issues

  • Data protection concerns
  • Account security
  • Personal information
  • Communication privacy

3. Report Form

You can attach screenshots or relevant documents (max 5MB)

4. Emergency Support

For urgent matters that require immediate attention, please contact our emergency support line:

Emergency Support: +49 123 456 7890

5. What Happens Next?

1. Report Submission

Your report will be received and logged in our system.

2. Initial Review

Our team will review your report within 24 hours.

3. Follow-up

We'll contact you for additional information if needed.

4. Resolution

You'll receive updates on the status of your report.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

hello@parkrabbit.com

Need immediate assistance?

Contact our emergency support line for urgent matters!

Emergency Support