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Help Center

Welcome to the Park Rabbit Help Center. Find answers to common questions, learn how to use our features, and get support for any issues you might encounter.

1. Getting Started

New Users

• Creating your account
• Setting up your profile
• Verifying your identity
• Adding payment methods

First Steps

• Finding parking spots
• Booking your first spot
• Understanding carrots
• Using the app features

2. Account Management

Profile Settings

Updating personal information
Changing password and security settings
Managing notification preferences
Updating vehicle information

Payment & Billing

Adding payment methods
Understanding charges and fees
Managing billing information
Viewing transaction history

3. Using Park Rabbit

Finding Spots

• Searching for parking
• Filtering results
• Reading spot details
• Checking availability

Sharing Spots

• Listing your spot
• Setting availability
• Managing bookings
• Earning carrots

4. Carrot System

Understanding Carrots

Learn how to earn and use carrots in the Park Rabbit ecosystem:

Earning carrots through spot sharing
Using carrots for parking
Carrot expiration and management
Carrot rewards and bonuses

5. Troubleshooting

Common Issues

App not working properly
Payment problems
Booking issues
Account access problems

Technical Support

App updates and maintenance
Device compatibility
Internet connection issues
Location services

6. Need More Help?

Can't find what you're looking for? Our support team is here to help 24/7.

Report an Issue Contact Support

Still need help?

Contact our support team for personalized assistance!

Contact Support